Uptime & monitoring
Real-time station health, automated alerts, remote diagnostics and restarts — most charger faults are resolvable without a truck roll if the software sees them.
Charge Management Software
Hardware delivers electrons. The charge management system decides who can charge, what they pay, how the building shares power, and whether a fault gets fixed before a driver posts about it. Faith Energy treats the CMS as infrastructure — selected with the same rigor as switchgear.
The Checklist
If a platform can't check every box for your operating model, it isn't cheaper — it's deferred cost.
Real-time station health, automated alerts, remote diagnostics and restarts — most charger faults are resolvable without a truck roll if the software sees them.
Per-kWh, time-based, idle fees, member pricing, direct-deposit payouts, and fraud controls. Public charging without flexible pricing leaves revenue on the table.
Software-managed power sharing lets a site run more ports on existing service — often the difference between a project that pencils and a service upgrade that kills it.
Employees, residents, fleets, and the public each need different rules — app, RFID, plug-and-charge, and reservation policies per driver group.
Energy, sessions, revenue, uptime SLAs, and program reporting (LCFS, utility make-ready, NEVI) exportable without spreadsheet archaeology.
OCPP 1.6J/2.0.1 and OCPI roaming keep hardware and network separable — the single strongest protection for a ten-year infrastructure investment.
Platforms We Deploy
Faith Energy is an authorized reseller and certified installer for both — and our engineers commission them in the field, which is where software claims meet reality.
Best fit: fleets, workplaces, multifamily, municipalities — operators who want clear tiers and hardware freedom.
Best fit: enterprise portfolios, CPOs, hospitality, utilities — operators who want one all-inclusive platform with enterprise security.
The Faith Energy Rule
Most charging regrets are software regrets discovered after commissioning: a locked ecosystem, a missing payment feature, reporting that can't satisfy a program requirement. Because we sell and install hardware from twelve manufacturers and deploy multiple networks, we can sequence the decision correctly — operating model first, software second, hardware to match.
Straight Answers
The cloud platform that operates commercial chargers: driver access, payments, pricing, load management, monitoring, alerts, reporting, and integrations. Hardware without a capable CMS is a dumb appliance with a plug.
Only if you buy OCPP-open hardware and avoid proprietary lock-in. This is the single most important procurement decision we help clients get right — and it has to happen before the purchase order, not after.
AmpUp favors operators who want tier flexibility and published hardware compatibility; EV Connect favors enterprises that want one inclusive plan with certified security and roaming scale. We deploy both and will match honestly — including telling you when neither is the right answer.
Per port, per year — typically a few hundred dollars depending on tier and term, quoted rather than published by most vendors. We include software licensing in every equipment quote so there are no year-two surprises.
Next Step
Tell us who charges, who pays, and what you need to report. Our engineers will map it to the right platform — with the hardware freedom to back it up.