On-Demand
Break-fix repair with 24/7 support, no plan required. Remote triage first; a truck rolls only when the fix needs hands. The right entry point for small sites — and the way many clients discover what a plan would have saved.
Operations & Maintenance
Faith Energy services nearly every major charging brand — whoever installed it. Remote-first diagnostics resolve most faults in minutes; licensed electricians handle everything past the plug; preventative maintenance catches wear before it becomes downtime.
Coverage That Fits
Juggling OEM warranties, network portals, and unreturned installer calls is its own job. We replace it with one accountable partner and a predictable budget line.
Break-fix repair with 24/7 support, no plan required. Remote triage first; a truck rolls only when the fix needs hands. The right entry point for small sites — and the way many clients discover what a plan would have saved.
Tiered annual coverage: repair labor with preventative maintenance included, up to full parts-and-labor protection with active monitoring. Higher tiers add a dedicated technician who knows your sites by name.
Scheduled visits — inspection, connector and cable evaluation, firmware and software checks, live charge testing, safety assessment, and a written condition report. Labor and travel included; flexible cadence up to weekly for high-duty sites.
Extend protection beyond the manufacturer's standard warranty, with parts coverage — regardless of who installed the equipment. We also administer OEM warranty claims on your behalf, so covered repairs actually get covered.
For funded corridor sites and public networks: NEVI requires >97% uptime per port for five years. We build the monitoring, dispatch, and parts strategy that makes that number achievable — and reportable.
Portfolio dashboards, standardized PM calendars, and consolidated reporting across brands and networks — one contract covering every site, every charger, every make.
Brand-Agnostic By Design
Installed by us or anyone else:
Why Now
Charger performance typically begins declining around years five to seven — connectors, cables, cooling, and power electronics wear with duty cycles and weather. Thousands of early-deployment chargers are crossing that line right now, many with expired warranties and vanished installers. A preventative program started this year is dramatically cheaper than the downtime discovered next year.
Straight Answers
Yes — that's most of our service book. Brand-agnostic coverage across nearly every major manufacturer, regardless of the original installer.
Inspection, connector and cable evaluation, software and firmware checks, live performance testing, safety assessment, physical corrections like cable stress relief, and a written condition report per charger.
On-Demand exists for exactly that. But monitored plans resolve most faults remotely in minutes and catch wear early — over a year, they're usually cheaper than two truck rolls and the lost sessions in between.
Yes. Funded sites carry uptime obligations — NEVI requires better than 97% per port. We build the monitoring, dispatch, and reporting to meet and prove it.
Next Step
Brand list, port count, and locations — that's all we need to price a plan and a PM calendar.